Privacy Policy

Effective date: July 2026

Trading Name: Loomo
Legal Entity: Prepped LDN Limited
Company Registration Number: 11566937

1. Introduction

Loomo respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, submit an enquiry, or use our services.

2. Who We Are

For data protection purposes:

Data Controller: Prepped LDN Limited trading as Loomo
Company Registration Number: 11566937
Email: preppedldn@outlook.com

3. Information We Collect

We may collect the following information:

Personal Information

  • Name.
  • Email address.
  • Telephone number.
  • Job title.
  • Company name.
  • Business address.
  • Contact details.

Business Information

  • Industry.
  • Company size.
  • Required support services.
  • Tasks you require assistance with.
  • Budget expectations.
  • Preferred working arrangements.

Technical Information

  • IP address.
  • Browser type.
  • Device information.
  • Website usage data.
  • Cookies information.

4. How We Use Your Information

We may use your information to:

  • Respond to enquiries.
  • Understand your requirements.
  • Match you with suitable virtual assistant providers.
  • Facilitate introductions.
  • Improve our services.
  • Monitor website performance.
  • Send relevant marketing communications where permitted.

5. Sharing Your Information

To provide our introduction service, we may share your information with selected third-party virtual assistant providers. This may include providers based in:

  • The United Kingdom.
  • The Philippines.
  • Other approved locations.

We only share information necessary to facilitate your enquiry. We do not sell your personal information to unrelated third parties.

6. International Data Transfers

Some third-party providers we work with may operate outside the UK. Where your information is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

7. Lawful Basis for Processing

We process your information under the following lawful bases:

Legitimate Interest
Where processing is necessary to provide our introduction services.

Consent
Where you choose to receive marketing communications.

Contractual Necessity
Where processing is required to respond to your enquiry.

8. Marketing Communications

Where you provide consent, we may contact you with Loomo updates, virtual assistant information, business support opportunities, and relevant offers. You can unsubscribe at any time.

9. Cookies

Our website may use cookies to improve website functionality, understand visitor behaviour, and measure marketing performance. You can control cookies through your browser settings.

10. Data Security

We take reasonable steps to protect your information from unauthorised access, loss, misuse, and disclosure. However, no online system can guarantee complete security.

11. Data Retention

We retain personal information only for as long as necessary for providing our services, maintaining records, meeting legal obligations, and resolving disputes.

12. Your Rights

Under UK GDPR, you have the right to:

  • Request access to your personal data.
  • Request correction of inaccurate information.
  • Request deletion of your information.
  • Object to processing.
  • Withdraw consent.
  • Request restriction of processing.

To exercise these rights, contact: Email: preppedldn@outlook.com

13. Complaints

If you believe your information has not been handled correctly, please contact us first so we can investigate. You also have the right to complain to the Information Commissioner's Office (ICO) at https://ico.org.uk.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page.

Contact Us

Loomo
Trading name of Prepped LDN Limited
Company Registration Number: 11566937
Email: preppedldn@outlook.com